U-Loyal

Customer loyalty & rewards

The customer relationship continues after each purchase. U-Loyal holds the loyalty programme together, from points and tiers to rewards and referrals, with redemption across participating branches.

U-Loyal

What can you do with it?

The core capabilities and how they fit the scope of your project.

01

Points

Cover member points within the loyalty module. Programme rules are established during setup to reflect how the business rewards customer activity and records what each member has earned.

02

Membership tiers

Manage member tiers alongside points. A member's tier can help structure the loyalty experience and campaigns, according to the conditions and benefits chosen for the programme.

03

Rewards and coupons

Cover rewards and coupons within the programme. Their use and conditions are agreed during implementation, giving customer-facing teams a defined set of rules to work with.

04

Member wallets

Cover member wallets within the same loyalty environment. The type of wallet and its uses are reviewed as part of the project scope and the required programme integrations.

05

Cross-branch redemption

Allow redemption across the branches included in the programme. This supports a consistent membership experience when a customer visits a different location from the one where their relationship began.

06

Campaigns and referrals

Cover targeted campaigns and referrals. Marketing teams can work with a programme that addresses particular member groups, with rules and segments prepared around the requirements of the business.

How it fits into the working day

An example workflow to configure around your operation.

  1. Define points, tiers, rewards and participating branches.
  2. Follow membership and what customers earn in the programme.
  3. Run redemption, targeted campaigns and referrals as configured.
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U-Loyal | Smart Loyalty App

U-Loyal transforms every transaction into a rewarding customer experience. Through a smart digital loyalty platform, customers can earn points, unlock exclusive rewards, redeem offers instantly, and stay connected with your brand.

Tell us what your business needs.

We will help you choose the right modules and a practical starting point.

Talk to the U-Control team