U-Serve
Restaurant POS & operations
From taking the order to following service, U-Serve brings restaurant workflows together. It covers POS, ordering channels, kitchen workflows, menus and recipes, with branch performance and centralized operational control.
U-Serve
What can you do with it?
The core capabilities and how they fit the scope of your project.
01
Point of sale
Record sales in the platform that runs the wider restaurant operation. POS becomes part of the service cycle, with the required functions configured around how the business takes orders.
02
Dine-in, takeaway and delivery
Cover dine-in, takeaway and delivery workflows on the same platform. Each channel's operating journey can be prepared around restaurant requirements instead of being handled as an entirely separate process.
03
Kitchen and service
Manage kitchen and service workflows in the environment that receives orders. Preparation and follow-through steps are defined during implementation so each team has a clear place in the order cycle.
04
Menus and recipes
Hold the menus and recipes used by the operation. This connects what is sold with how it is prepared and supports the agreed relationship between service and material consumption.
05
Inventory consumption
Cover inventory consumption associated with service according to the implementation. Where U-Flow is used alongside it, the scope can include requisitions, central-kitchen supply and branch replenishment.
06
Branch performance
Review branch performance and exercise operational control from the centre. Management can assess locations within the same platform instead of assembling each branch's operating picture from a separate system.
How it fits into the working day
An example workflow to configure around your operation.
- Take a dine-in, takeaway or delivery order.
- Follow the configured kitchen and service workflows.
- Review branch performance and inventory consumption within the implemented scope.
See the module in action
Learn step by step
U-Serve | Dine-In Orders & Table Management
Learn how to manage dine-in orders through U-Serve, including table view and order organization within the branch.
Watch on YouTube ↗U-Serve | Price List & Talabat Orders
Learn how to link a price list to a specific service type in U-Serve, as well as how to create an order through Talabat.
Watch on YouTube ↗U-Serve | Pickup & Home Delivery Orders
Learn how to manage pickup and home delivery orders through U-Serve and handle them as part of the restaurant’s daily service operations.
Watch on YouTube ↗U-Serve | Kitchen Screen
Explore the Kitchen Screen in U-Serve and how it helps monitor and organize kitchen orders as part of the restaurant’s daily operational workflow.
Watch on YouTube ↗U-Serve | Order Screen, Order & Payment Management
Explore the Order Screen in U-Serve and learn how to manage different order procedures, including closing orders, multiple assignment, changing payment methods, and canceling orders.
Watch on YouTube ↗U-Serve | End of Day
Learn how to close the day in U-Serve, manage daily order and operational closing procedures, and generate the end-of-day report.
Watch on YouTube ↗U-CONTROL SHORTS
A closer look. In a minute.
Watch short videos. Swipe up or down to move between them.
Engagement happens on the original YouTube video.U-Serve | One System. Smarter Restaurant Operations
U-Serve | Powering the growth of restaurants
Tell us what your business needs.
We will help you choose the right modules and a practical starting point.